Privacy Policy
Privacy Policy for Kivo Pilot
Effective Date: September 3, 2025
Information We Collect
User inputs and conversation data from interactions with our AI chatbot
Contract details
Payment information necessary to process transactions
Basic data required by law such as name, email, IP address, and cookies
How We Use Your Data
To provide and improve our services
To train and enhance our AI models
To offer customer support
To conduct marketing activities
To comply with legal obligations
Third-Party Services
Go High Level (CRM and automation)
Stripe (payment processing)
OpenAI (AI services)
Google (analytics and workspace)
Google Calendar (appointment scheduling)
Other standard service providers as necessary
Note: OpenAI may store and process data internationally in compliance with applicable laws
Data Retention
Data is retained as long as your account is active or until you request deletion
Retention also complies with legal requirements
Your Rights
Opt out of marketing communications
Request deletion of personal data
To exercise these rights, contact [email protected]
Security
Encryption of data
Access controls to protect against unauthorized access
International Data Transfers
Kivo Pilot does not directly share or store data internationally
Some third-party providers, such as OpenAI, may process data across borders with appropriate safeguards
Cookies and Tracking Technologies
Use of cookies and similar technologies to improve user experience and collect analytics
Users can manage cookie preferences via browser settings
Children’s Privacy
Services are not directed to children under 13
We do not knowingly collect data from minors
Changes to This Policy
Privacy policy may be updated periodically
Changes will be posted on this page with an updated effective date
Contact Us
For privacy questions or concerns, contact [email protected]
Thank you for trusting Kivo Pilot with your data. We are committed to protecting your privacy and providing a secure, transparent service.